Privacy Policy

This policy outlines how Caretopia Network Private Limited ("Carely") collects, uses, protects, and shares your personal information related to the use of its platform and services.

1. Information Collected

Carely collects the following types of information:

• Personal Information: Includes your name, phone number, date of birth, gender, marital status, photos, and any other information provided during registration, profile creation, or direct interactions.
• User Content: All information shared by you with Carely, for which you retain all rights and responsibility.
• Payment Information: Carely collects transaction details, payment amounts, dates of transactions, and billing addresses necessary for verification and processing. We do not store your actual credit card details.

2. Use and Sharing of Information

Internal Sharing (Staff and Vendors)

Your profile and service information are shared with Carely Staff and independent Professional vendors/partners solely to assist them in providing the best possible therapeutic and support services outlined in your Subscription Plan. This sharing is strictly for therapeutic purposes.

Third-Party Service Providers

Information may be shared with external service providers for essential functions, including:

• Cloud infrastructure hosting
• Platform analytics
• Payment processing

These providers are selected based on their commitment to data safety and security.

3. Data Security and Your Rights

Security Measures

Carely implements robust security measures across all digital assets and follows strict internal processes to protect your data from unauthorized access, alteration, and disclosure.

Your Rights

You have the right to:

• Access, correct, or delete your personal information at any time.
• Opt out of certain data collections and communications, provided the information is not essential for the delivery of the Services.

4. Policy Changes and Contact

Carely may update this Privacy Policy and will notify you of any significant changes by posting the new policy on the platform.